Article ID: 000038207 Content Type: Troubleshooting Last Reviewed: 12/14/2021

Intel® NUC Not Able to Boot after Adding a Storage Device

Environment

The NUC initially runs a M.2 SSD (Solid-State Drive) 

Windows® 10, 64-bit*

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Summary

Steps on how to validate and correct boot priority inside the BIOS as adding a storage device will automatically select both UEFI and Legacy Boot.

Description

When adding a 2.5" SATA  SSHD (Solid-State Hybrid Drive) storage device on a NUC,  the system will not boot due to a conflict in the boot priority.

 

Resolution

When adding a storage device, make sure that only one boot order is selected. It can either be UEFI Boot or Legacy Boot.

To validate, follow the steps below:

  1. Go to BIOS by pressing F2 during boot time.
  2. Click Advance
  3. Go to the Boot menu.
  4. In the Boot Priority' tab,  only select one of the following:
    • Unified Extensible Firmware Interface (UEFI) Boot 
    • Legacy Boot

If you've tried all the steps listed above and your Intel NUC still does not start properly, Intel Customer Support to help with additional troubleshooting,.

Additional information

These steps will not resolve the problem in all cases, but have been proven to resolve issues for many customers.