Article ID: 000035680 Content Type: Install & Setup Last Reviewed: 08/12/2022

Newly Bought Ethernet Adapter Seems Used

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Summary

Factory testing may leave traces of fines scratches on Intel® Ethernet card connectors.

Description

I have purchased a new Ethernet Adapter and upon close inspection, its PCI connector (Peripheral Component Interconnect) show signs of use. It looks as if the network card has been used.

Resolution

You can see fine scratches on the PCI connector of a brand new Intel network card. This occurs as a result of testing, which is to ensure Intel products pass the quality check after production.

Click here to verify the authenticity of your Intel® ethernet adapter.
Contact Intel Customer Support for assistance if your Ethernet Adapter has a problem.

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