DNS Suffix Configuration Steps Required when Hub or Client Can't Detect the Enterprise Server for the Intel Unite® app

Documentation

Troubleshooting

000027773

04/05/2018

What is the purpose of this procedure?

You can force the DNS suffix and test the Intel Unite® app on Enterprise mode. Don't take these actions for a network environment that is configured correctly.

The Hub or Clients locate the Enterprise Server using DNS service during an automatic lookup for the Enterprise Server. The Intel Unite® app requires the DNS suffix to be recognized as a connection-specific DNS suffix.

How do I add the connection-specific DNS suffix manually using Windows® 10?

  1. Confirm that there isn't a connection-specific DNS suffix assigned on the Ethernet adapter:

    No DNS Suffic specified

  2. Add the connection-specific DNS suffix by configuring the network adapter. Go to Control Panel, search for Network and Internet, select Network and Sharing Center, and select Change adapter settings from the left-side menu.

    Select Network and Internet

    Select Network and Sharing

    Control Panel Home

  3. Select Ethernet properties and click Properties for Internet protocol version 4 (TCP/IPv4).
  4. Under the General tab, select Advanced. Click the DNS tab and add the DNS suffix for this connection manually.

    Ethernet Properties window

    Advanced TCP/IP Settings window